Q: Can I preview auction items?
A: Yes, auction previews are available. You can find specific preview times by clicking the "Preview" tab on our website. However, we do not allow open, daily previews where you can walk around our facility freely. All items available for auction are pictured and described online.
Q: How do I bid at an auction?
A: To place a bid, you must register with us and provide credit card information. You can bid in two ways:
Q: Why are bidders required to follow bidding increments?
A: Bidding increments help maintain the auction’s flow and prevent minimal outbids, such as by a penny.
Q: What is a soft close?
A: A soft close extends the auction time if a bid is placed in the final moments. At Christy’s, we typically use a 1-minute soft close—if a bid is placed with 50 seconds remaining, the clock resets to 1 minute. We recommend placing bids early to avoid last-second issues.
Q: What is a buyer’s premium?
A: A buyer’s premium is a set percentage added to the final sale price of an item.
Q: Does sales tax get collected on the buyer’s premium?
A: Yes, Indiana sales tax laws require us to collect tax on the buyer’s premium.
Q: How do I get my sales tax refunded if I forgot to fill out the ST-105 form?
A: If Christy’s has not yet submitted the sales tax, we will process your refund if we have your form on file. However, if the tax has already been sent to the state, you must follow the state’s process to request a refund.
Q: What types of payments are accepted for online auctions?
A: All online transactions require a credit card. We accept Visa, Mastercard, and Discover, except for titled vehicles or purchases over $2,500.
Q: When are payments processed?
A: Payments are processed within one hour after the entire auction ends.
Q: What types of payments are accepted for vehicle purchases?
A: Credit cards are NOT accepted for titled vehicles. We accept:
Q: Does Christy’s collect sales tax on vehicle purchases?
A: Yes, we collect sales tax on vehicles and complete the Indiana ST-108 form. If you are a dealer, you will need to complete the necessary paperwork.
Q: When do auction items need to be picked up?
A: Pick-up times are listed in the auction terms and under the "Removal Times" tab on our website.
Q: How does pick-up work?
A: Christy’s offers curbside pick-up only. Buyers are not allowed inside our facility or any auction location. We will bring your items to your vehicle, and you are responsible for loading and securing them.
Q: Does Christy’s provide packing materials or loading assistance?
A: No, we do not provide packing materials or loading assistance at pick-up locations. However, staff will ensure that the correct items go to the correct buyers.
Q: Where can I find pick-up times and locations?
A: All pick-up details are listed on our website. Auctions move to the "Recently Completed" section the day after closing—this section is located near the bottom of our website.
Q: What happens if I do not pick up my items on time?
A: If you fail to pick up your items within the designated time, they will be disposed of, and you will not receive a refund. Additionally, you will be removed from our bidding platform and prohibited from future auctions.
Q: Do auction items come with a warranty?
A: No, all items are sold as-is, without warranties. Most items come from estates and business closures. Christy’s does not own these items—they are consigned to us.
Location and hours:
6851 Madison Ave Indianapolis, IN 46227
Hours are Monday-Friday 8am-4:30pm
Phone 317-784-0000